Interactive Information Kiosk
Personalized service is a two-way street. To maintain customer relationships with a high level of personalization, retailers need be able to provide shoppers with a high level of involvement and account status awareness, as well as with the greatest possible visibility on their shopping history and loyalty points accumulation.
Retalix 10’s Interactive Information Kiosk is the ideal interface for this two-way personalized relationship. Serving as a compelling, touchscreen-based in-store customer engagement touch point, the Interactive Information Kiosk application allows loyalty club members to update their personal details and preferences, view store visit history and print past receipts, check their loyalty status (i.e. points, tier association, visits, savings), subscribe to new services and more.
This highly personalized and shopper-friendly application can also be used to perform product price and detail inquiries, and enables retailers to deliver targeted promotions and loyalty-based coupons. Interactive Information Kiosk effectively enhances long-term shopper retention and encourages spending.
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