Delivery Methodologies

Retalix’s Delivery Services offering is based on well-established methodologies, profound understanding of Retalix products and strong focus on customer needs. Retalix Delivery methodologies comprise:
 

• Planning, scoping and gap analysis – definition of project scope and goals, and creation of a project plan carefully tailored to customers’ specific needs and requirements. Detailed project planning assures timely and accurate integration and implementation of Retalix products
• Solution design – meticulous crafting of solutions that ensure smooth operation, from initial project phase throughout successful deployment
   
• Product configuration – setup of product features according to pre-defined yet adjustable parameters, so as to produce a solution that uniquely matches customer requirements, and seamlessly integrates with customers’ operational and business environment
   
• Product development and customization – tailoring of product interface and extensions to customers’ specific business processes and requirements
   
• Integration – actual embedding of Retalix products within the customer's IT ecosystem
   
• Quality assurance – end-to-end delivery quality assurance, including  comprehensive testing  within the customers' environment and business processes, to assure high system reliability and fast time-to-market
   
• Customer support – truly comprehensive support services leveraging a multitude of established retail support centers around the globe, and based upon Retalix Delivery team’s experience and extensive skillset. Retalix employs industry best practices to optimize retailers’ support infrastructure and deliver support services of the highest standard