Training and Documentation Dissemination
To successfully deploy business-critical retail systems, comprehensive programs are a must. This makes it even more important for retail chains to choose a vendor capable of aligning training and educational needs with implementation objectives.
Effective education need not merely provide classroom training for technical and operational users throughout the retail chain. It must also support project change management, new process documentation, end-user training, publication of quick reference guides and much, much more.
And this is where Retalix’s SI’s Retalix University comes in. This advanced training and documentation facility covers all project lifecycle workforce needs, from product familiarization to help with business change, through IT, testing and support staff initiation and all the way to end user guidance.
Retalix University’s seasoned industry experts provide training, education and change management-related services around the globe, with professional courses delivered in a variety of languages to a range of audiences, including functional, administrative and technical users, as well as retail chain trainers.
Education provision options include partnering with retail chains to define training strategies and methodologies for workforce readiness, hands-on product and technology training and customized computer-based end-user training and online help. Retalix SI’s training and documentation dissemination offering also comprises performance improvement services and customized process change documentation, as well as development of student workbooks, reference guides and other relevant collateral.
Retalix training courses represent strong focus on participants, creating an environment in which knowledge transfer and retention are maximized. We encourage participants to discuss, practice, and apply the knowledge gained to their specific business environment. Smaller classes enable trainers to provide individual attention, assuring the most effective delivery within the timeframes allotted.
Retalix University certification comprises tests and on-site training sessions. Upon course completion, each participant is awarded a one year certification, following which a renewal certification test is offered. Certification renewal allows retail personnel to remain constantly up-to-date on the latest Retalix offerings.
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